Booking and Service Information

Dr.stretch Hong Kong FAQs

Find clear answers about booking, cancellations, session extensions, package use, stretch coach tiers, and guidance for children and older adults.

Before You Book

Frequently Asked Questions

What happens during a session?+

A professionally trained stretch coach provides a one-on-one assisted stretching session. Simply lie comfortably on the stretching bed, relax, and follow your coach's breathing guidance.

Do I need to book in advance?+

Advance booking is recommended so we can arrange a suitable stretch coach and time slot. Please WhatsApp your preferred store before visiting.

How can I cancel or reschedule?+

Please WhatsApp the relevant store at least 12 hours in advance. A missed session without prior notice will be deducted from your package.

Can I attend if my body is very stiff?+

Yes. Your stretch coach will first assess your condition and range of motion, then adapt the session to your individual needs.

How long should I wait after a meal?+

We recommend waiting at least one hour after a meal and avoiding a session when you feel overly full or unwell.

Can I attend while receiving medical treatment?+

If you are receiving treatment, have recently been injured, or have concerns about your condition, please consult your doctor first and inform the store before booking.

Can I extend my session?+

Yes. Sessions may be extended in 20-minute increments, subject to stretch coach and appointment availability.

Can Hong Kong packages be used across stores?+

Yes. Packages purchased at a Dr.stretch store in Hong Kong can be used across all Dr.stretch stores in Hong Kong.

Should I allow extra time for my appointment?+

Yes. Please allow an additional 10 to 20 minutes for posture and mobility assessment and personalized advice.

Are there different stretch coach tiers?+

Yes. Coaches progress through tiers based on Dr.stretch's internal training, skills assessment, and service experience. Pricing may vary by tier; please WhatsApp the store for current details.

Is stretching suitable for children?+

In general, children aged six or above may receive stretching at an age-appropriate intensity. Please consult a doctor first if there is an injury, medical condition, or other concern.

Is stretching suitable for older adults?+

Many older adults can receive stretching with a gentle, personalized approach. Please consult a doctor first if there is osteoporosis, a chronic condition, a recent injury, or another concern.

Dr.stretch Hong Kong

Need a Clear Answer Before You Book?

Choose Central or Tsim Sha Tsui, then ask the store directly on WhatsApp.

https://www.drstretchhk.com/en/faq/